Mac turbotax crashing after "please wait while we verify everything is up to date" - can't finish filing!

[rick2071]

Don't buy it this company should dissolve itself, they just want money and will not fix any problem.  This problem started in 2019 and they still can't fix it.

[LindseyLO]

Have you tried uninstalling and reinstalling? This may help. Assistance with doing so has been provided by clicking here.

[ZCY8]

I had same problem with TurboTax 2021 on M1 MacBook Pro running MacOS Monterey V12.1 after Turbotax performed a standard check for updates, installed updates and relaunched the app. After trashing and reinstalling did not work, I followed Mauser_22 advice from 10/22/20 and also removed: ~Library/Caches/KSCrash/TurboTax. Then I reinstalled TurboTax 2021, and everything is working fine (so far)

[CarissaM]

I am glad to hear everything is working currently. If you run into any issues, please comment and let us know. @ZCY8