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Level 2
February 15, 2020
Question

MA manual update

  • February 15, 2020
  • 2 replies
  • 6 views

I am trying to efile my federal and MA state return.  I am having the infinite loop error as discussed in this thread:

https://ttlc.intuit.com/community/tax-topics/help/there-is-an-update-available-for-your-version-of-turbotax-loop-when-e-filing-windows/00/1116299

 

I have tried manual MA update, but when I try to run the file it says that the version of TurboTax is the wrong version and it wont update.  What is happening?  I have the 2019 version of TurboTax.  Why can't I efile?

    2 replies

    Level 2
    February 16, 2020

    Same problem how do I fix?  Annoying

     

    Level 2
    February 16, 2020

    I have been using TT since it first became available. This year's version is so buggy I will likely try another product next year.

       Same problem here, message that I need to update, check and told its updated , endless loop.  The patch also tell me I dont have the correct version. Many people complaining about the same issue, and no ones getting replies from TT.

    Level 2
    February 16, 2020

    I can't get anything to update either. My state or my federal. None of the patches work. I've been using TTX for over 10 years and never had so many issues.

    Level 2
    February 16, 2020

    FYI    when I selected to file Fed only, and do state later, it did process the Fed with no issue.

    bruinsmptAuthor
    Level 2
    February 16, 2020

    Guess that's the only solution.  File fed with e-file and mail out the state.