Skip to main content
Level 2
January 27, 2022
Question

Locked out from return, UPDATER Error 1603. SuperPatch didn't work.

  • January 27, 2022
  • 3 replies
  • 42 views

Purchased & downloaded TBT from Amazon. It worked fine for a week - I had no problem getting the initial Fed Update at the start of each session.  But then suddenly got "A fatal error occurred during installation. Microsoft Installer Error 1603."  As suggested, I downloaded the Perrel SuperPatch file and confirmed the "Product SuperPatch has been successfully applied."  But after numerous tries, I still get that original "fatal error" message, and could not access the return to work on it further. 

I understand I may next need to uninstall the TBT file that I've been working on, and then re-download a new copy of the TBT Deluxe. But in doing so, even if that second copy would indeed work, would  I have to lose all the work I have put into return earlier?!

3 replies

Level 2
January 27, 2022
Same issues. I uninstalled TT2021,and downloaded a second time with the firewall off. Opened as ADMIN for the reinstall and everything worked fine. Don't forget to turn the firewall back on after the reinstall and first update. Hope that helps.
Level 15
January 27, 2022

Please see the below TurboTax help article for troubleshooting steps related to Error 1603. 

Error 1603: "A fatal error occurred during installation or updating"

 

If you continue to have issues please see the link below to contact one of our TurboTax representatives:

What is the TurboTax phone number?

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
Level 2
January 31, 2022

No link to article in your answer

DoninGA
Level 15
Level 15
January 31, 2022
Level 2
February 25, 2022

locked out of my return, was done ready to e-file asked to put updates thats when there was an error message. Cannot return to my work.

Cass0317
Level 10
February 25, 2022

If you are receiving a error 1603, please see the TurboTax FAQ below, for instructions on how to correct this error:

Error 1603: "A fatal error occurred during installation or updating"

 

@cmmelao75