Purchased & downloaded TBT from Amazon. It worked fine for a week - I had no problem getting the initial Fed Update at the start of each session. But then suddenly got "A fatal error occurred during installation. Microsoft Installer Error 1603." As suggested, I downloaded the Perrel SuperPatch file and confirmed the "Product SuperPatch has been successfully applied." But after numerous tries, I still get that original "fatal error" message, and could not access the return to work on it further.
I understand I may next need to uninstall the TBT file that I've been working on, and then re-download a new copy of the TBT Deluxe. But in doing so, even if that second copy would indeed work, would I have to lose all the work I have put into return earlier?!
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Please see the below TurboTax help article for troubleshooting steps related to Error 1603.
Error 1603: "A fatal error occurred during installation or updating"
If you continue to have issues please see the link below to contact one of our TurboTax representatives:
What is the TurboTax phone number?
No link to article in your answer
@swjutting wrote:
No link to article in your answer
TurboTax support FAQ for error 1603 - https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-1603-a-fatal-error-occurred-dur...
locked out of my return, was done ready to e-file asked to put updates thats when there was an error message. Cannot return to my work.
If you are receiving a error 1603, please see the TurboTax FAQ below, for instructions on how to correct this error:
Error 1603: "A fatal error occurred during installation or updating"
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