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Level 1
Feb 9, 2020 3:27 PM UTC
Question

loading software

I loaded my CD into my MAC. I dragged my red turbo tax check to the application's folder in the pop up window. Nothing happened after that and I did not get a message saying "product is installed , now lets activate." Is my CD bad or what should I do next. 

    3 replies

    Level 12
    Feb 10, 2020 1:31 AM UTC

    Do you see the software listed when you open your application folder?

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    Level 2
    Mar 19, 2021 12:51 AM UTC

    I try to load the software and a message flies accross screen and doesnot open

     

    Level 14
    Mar 20, 2021 3:36 AM UTC

    If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number here. If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

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