1388409
My previous tax return from TaxAct is in PDF format, and the CD turbotax Premier I bought says "We support files from .... and TaxAct (.pdf)", but when I click the file to load, I got an error saying "This import was unsuccessful". I am using Windows 10 on Dell Inspiron. What's the issue?
You'll need to sign in or create an account to connect with an expert.
It is possible that the TaxAct file is corrupted. If you can, I suggest you open the previous year return up in TaxAct, make sure it is the same as the return that you filed, and then save it under a new name. Then, try to upload it to TurboTax again.
@ThomasM125 Saving the file again under a new name has nothing to do with the .PDF the poster is working with.
@krecent678 A PDF will produce limited (ie. not all) information when imported anyway, so you might as well start from scratch without it.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
mulleryi
Level 2
mulleryi
Level 2
DennisK1986
Level 2
mmoul1
New Member
jannettj79
New Member