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Level 2

Question

live help

Forum|Forum|4 years ago
April 8, 2022
1 reply
1 view

I signed up for live help for ~$65 last month and spoke to an expert twice; now, in April, I can't access it anymore. the "Live Tax Advice" button sends me to the solicitation half-page with the offer to purchase it again for $119 or $199. I see no record in my account of having signed up for it already... what's the deal?

Level 10

Please feel free to contact Customer Support so you can speak with someone who can assist you.

Level 2

I called customer support and the tech was able to resolve the problem.

Level 13

Good to hear that you were able to get assistance with resolving your issues - thank you for the update.

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