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Level 2
March 31, 2022
Question

Lied to about price

  • March 31, 2022
  • 7 replies
  • 12 views

When I got to the last part of my taxes it said it would cost $20 to e-file my state taxes. Then I get to it and its $40 if I deduct it from refund so I pay with my credit card. And instead of being $20 it is now $25! Why are you making it seem like you can add the e-file for state for $20 and then over charge anyways?!?!

    7 replies

    Level 15
    March 31, 2022

    Do you live in California by chance? California has a different price. It would be best to contact us by phone here, so we can look at your account. 

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    lal7Author
    Level 2
    March 31, 2022

    I do not. I live in Louisiana. 

    VolvoGirl
    Level 15
    March 31, 2022

    There was a price increase on March 1.  The early prices expired and the state efile fee went from 20 to 25.  Happens every year.   When did you file?  It should have shown you the right price.  You might have needed to update your program.