License Code Every time?

Forum|Forum|4 years ago
March 2, 2022
1 reply
2 views

Why is TT asking for the license code every time I update the forms and try to launch the program (iMac, TT 2021)? I've been a TT user for decades and never had this happen. PITA!

Is there any way to fix it so I can launch and update without the extra steps/hassle?

TiffanyL

Level 11

The following help article below is for the years 2019 and 2020, but the steps still may be able to resolve your issue. If this does not help, please respond back here and let us know:

TurboTax 2019 and TurboTax 2020 requests license activation at every launch

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MikemcnaAuthor

Level 4

The same day there are heightened cyber concerns due to the Ukrainian situation, you suggest I remove my firewall etc?

None of the solutions make sense for me. (I understand them, they just are not good answers) I’d rather type in the security code each time I use the product.

I’m on the same computer I’ve used for 7 years with TT each year and never had this problem. TT is up to date, as is my iOS. Nothing else has changed on my end. And, frankly, I shouldn’t have to change anything now to get TT to work properly. No other licensed product on my computer misbehaves this way.