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Level 2
February 27, 2022
Question

Last years filing

  • February 27, 2022
  • 2 replies
  • 6 views

I bought turbo tax last year and started the process but never did file with you guys. Do I get to file for free this year since I paid to use it last year but did not? I do need my user name and password  from last year or can I make a new password? I believe my user name was [PII removed]

 

    2 replies

    Level 2
    February 27, 2022

    Can I chat with someone regarding this issue?

    Level 12
    February 27, 2022

    You can click here for assistance with account recovery. Also, this year would be a new year and program so you would need to pay for this year but, please reach out to Customer Support for assistance regarding your payment you made for last year. 

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