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nielsonfam10
Returning Member

Ive been trying to file my taxes BUT>>>>> it keeps closing turbo!

I have done my turbo tax federal and state and trying to finish and file. I have entered both of our license info. and after answering 2-3 more questions and pushing continue to get to file...it closes turbo tax and will not let me finish!!!!! I have gone back in and recovered turbo and opened it again and it has left my husbands license info still in but mine has to be entered in again. Ive done this 6 times now!!! it keeps shutting down program!!!

i need to get my taxes filed! i get to the point where it says do you need to edit the way you are going to pay to file and i push continue and it closes! tomorrow is deadline!!! i need this fixed!

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1 Reply
OlsonMD1
Returning Member

Ive been trying to file my taxes BUT>>>>> it keeps closing turbo!

I think I had a similar issue moments ago.  I had purchased the Deluxe download.  and when I was ready to file Turbotax was asking me how I wanted to pay for it?  I just forked over $80.00 (but should have bought through Costco!  $49. for the same thing.  but back to the issue, It went into a tail spin and wouldn't go any further.  I simply exited fully out of the software and re-entered opening my current tax return and it finally went through.

 

  With what your experiencing I would get to the point where it is crashing and choose to support button to get help filing.  I had an issue last year like this and they were able to walk me through it.  I know it is cutting it late but give them a call before pulling your hair out and, get them to walk you through it...

 

  Hope this helps!

 

~Michael

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