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tbtsmudin
New Member

Its telling me that my name doesn't match when I'm trying to finish up my return

 
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4 Replies
DeeptiS
New Member

Its telling me that my name doesn't match when I'm trying to finish up my return

Could you please try to re-enter your First and Last name in Personal Info section to make sure there is not special character or extra space coming through on consent page. 

alandos24
New Member

Its telling me that my name doesn't match when I'm trying to finish up my return

I am having the same problem and it is not working for me

MichelleLO
Intuit Alumni

Its telling me that my name doesn't match when I'm trying to finish up my return

You are commenting on an old thread that contains outdated information. Was your tax return rejected due to a discrepancy with your name?

@alandos24

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Taxtim23
New Member

Its telling me that my name doesn't match when I'm trying to finish up my return

I had the same problem to make a long story short I could not get help online what I did was this I’ll use my first name as a example all keyboards are different I came up with this I put with cap lock off my keyboard still made the first t in capital letter so I put two t’s in my name 

examle = Ttimothysmith without a space then use my direction key to to go back and put a space between my first and last name and go back and delete the first T that made it all small cap and it went right through I hope this works for you good luck

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