It won’t load for me to e file

[MindyB]

The culprit is often a cluttered or "broken" cache. Since these temporary files can interfere with how the software loads, cleaning them out usually fixes the issue.

If you are using the web-based version, try these three troubleshooting methods:

1. Clear out your stored  cache and cookies 
2. Use an Incognito or Private window
3. Try logging in through a different web browser (for example, moving from Chrome to Firefox or Edge)