It won’t let me e-file since I don’t know my 5-digit pin but can’t I say I forgot it and get a reset link sent to my email?

[mbilodeau66]

would like to know the answer to this as well

[CassLO]

The IRS has discontinued the e-filing PIN option. To verify your identity for e-filing, you’ll need to use last year’s adjusted gross income (AGI).

The e-filing PIN isn’t the same thing as the Self Select PIN or the IP PIN.

" AlanT222 Employee Tax Expert"

Self-Select PIN Method for Forms 1040 and 4868 Modernized e-File (MeF)

[LeeinSC]

I want to know the same. IRS keeps rejecting because pin is wrong on Turbos end. It will not let me file without entering a PIN. I know my AGI, but the PIN is the problem. How can I bypass putting in a PIN???? Please help! I walked through it with Turbo support and they said delete state ID info and try again. It did not work. PLEASE HELP!!!

[CatinaT1]

The 5-digit pin number used for electronic signature is any 5-digit number you choose.

[pammformac]

I had the same issue. I tried using the auto fill 5 digit number that was in the pin box and it was rejected. I tried leaving it blank and the it prompted me to enter a 5 digit number of my choice and it was still rejected. I have the AGI from the 2019 tax return and it is correct. I did not file electronically last year but did file on time and did not have any changes to the tax return. This is very frustrating. I don't understand why there is even a box for the pin if it is not necessary and seems to be causing so many problems. Please help!!!  Thank you

[EbonyA]

@pammformac Please take a look at the following thread for some insight into this concern: 5 digit pin.