It’s not allowing me to sign and file my state tax return even though they say it’s ready

[gulcinbr87]

I put in my deposit info, which hasn’t changed year after year. I hit continue and it keeps saying for me to complete the step again. I’ve filed federal no problem.

[SteamTrain]

If you filed the Federal section separately, you may not be able to efile the state until the IRS "Accepts" your Federal e-file.  AND, the IRS is not "expected" to start taking in tax returns until the week of ~22 January.

A state return won't get transmitted until the IRS has first accepted an e-file anyhow, so it doesn't hurt to wait.

IF the IRS "rejects" what you e-filed, then any changes required to fix that could affect your state return too, so it really is best to wait.

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[gulcinbr87]

Super helpful. Thanks!

[Renee586]

I am having this same issue, did you get it fixed?

[MarilynG1]

Where are you in the FILE section when you get your error and what is the error message?  Did your state return pass Review?

If you can share more details, we'll try to help.

@Renee586 

[Renee586]

Yes, there were no errors, when I click file, it takes me to my federal receipts and when I click continue it goes right back to file. 

[MarilynG1]

So you get past the deposit/payment info all the way to the last 'Transmit Return' when this happens?  If you're using TurboTax Online, try closing the program, clear your  Cache and Cookies and step through the FILE section again.  

If you're using TurboTax Desktop, make sure your program is updated through the ONLINE link at the top.

Since we can't see your return in this forum, if you can't resolve this, I would suggest you Contact TurboTax Support for more help.

@Renee586