It keeps telling me that I have an overpayment for my state return I don’t understand how can you please assist?

[ddaven12 · Accepted solution]

If you have a state overpayment it means you paid more taxes than you should have and you are getting a refund (money back). 

A state overpayment is your state refund.  If you see a question that asks if you want to apply your overpayment to your next year's taxes, you want to say that you do not want to do that so that you will receive your full state tax refund this year.

If you have any additional questions please reply below.

[BM117]

But still, my refund for state says $0? I overpaid and did everything correctly. 

[CatinaT1]

Where are you seeing your refund say $0 and where is it showing correctly? We need more information.

[BM117]

Theres not much else i can say. I did exactly what this guy did ^. Filed everything, no errors, said i overpayed for state and if i wanted it on this current file or next year, did it for this current, when i finished it says my returns were accepted and it says $0 for state. Unless i put for nextyear but id at least still have something...

[KeshaH]

If you'd like, you can send a scrubbed copy of your return so we can see exactly what you see and help come to a resolution. The return will not include any of your personal details.

Log into your TurboTax Online account and click on Pick up where I left off. Then,

- on the left hand panel, click on Tax Tools and then choose Tools

- on the pop up window, select Share my file with Agent

- you'll see a message explaining that you will be providing a diagnostic copy of your return - your personal details will be changed so we will not be able to see any private information

- click okay and you'll get another message with a token

Reply to this message with your token and we'll take a look to see what we can find.

@BM117