It keeps telling me that I have an overpayment for my state return I don’t understand how can you please assist?

[ddaven12 · Accepted solution]

If you have a state overpayment it means you paid more taxes than you should have and you are getting a refund (money back). 

A state overpayment is your state refund.  If you see a question that asks if you want to apply your overpayment to your next year's taxes, you want to say that you do not want to do that so that you will receive your full state tax refund this year.

If you have any additional questions please reply below.

[BM117]

But still, my refund for state says $0? I overpaid and did everything correctly. 

[CatinaT1]

Where are you seeing your refund say $0 and where is it showing correctly? We need more information.

[BM117]

Theres not much else i can say. I did exactly what this guy did ^. Filed everything, no errors, said i overpayed for state and if i wanted it on this current file or next year, did it for this current, when i finished it says my returns were accepted and it says $0 for state. Unless i put for nextyear but id at least still have something...

[KeshaH]

If you'd like, you can send a scrubbed copy of your return so we can see exactly what you see and help come to a resolution. The return will not include any of your personal details.

Log into your TurboTax Online account and click on Pick up where I left off. Then,

- on the left hand panel, click on Tax Tools and then choose Tools

- on the pop up window, select Share my file with Agent

- you'll see a message explaining that you will be providing a diagnostic copy of your return - your personal details will be changed so we will not be able to see any private information

- click okay and you'll get another message with a token

Reply to this message with your token and we'll take a look to see what we can find.

@BM117 

[Sluke8]

Did you get a resolution to this? I’m currently dealing with the same situation and phone support has only referred me to other places. Any help would be greatly appreciated! 

[VolvoGirl]

An overpayment is your refund.   You can have them keep all or part of your refund as an estimated payment towards next year's tax return.  But most people want to get their refund now.   So to get your refund now pick do not apply it to next year.

To change the entry you made to apply your  Federal refund to next year

Federal Taxes Tab or Personal (H&B version)

Other Tax Situations

Additional Tax Payments

Apply Refund to Next Year - Click the Start or Update button and answer NO or delete the amount.

For state go through the State tab again, probably near the end and look for that screen again to change it.  Change it to No and delete the amount.

[Cstip]

This is a late thread but I found it cause this just happened to me-- for future reference:  you need to go to the overpay options section and hit that "yes" you do want to use overpay for next year/other.

- the next few pages enter you want to use "$0" in each section and your overpay will display in the state refund

it's an idiotic thing to do instead of just hitting "no I don't want to use overpay for next years taxes" but that's this stupid system I guess..

probably fix this bug TurboTax??