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It is hard to say who's fault it is. You can try deleting it and then clear the cache and cookies on your computer that download it again. Also, you can try using a different web browser, such as switching from Microsoft Edge for Google Chrome.
Using CD for Windows version of software. Edward Jones had heard about this issue from others before me so they’re pinning the problem on TurboTax.
Regardless of who says what, you still have to get your taxes filed.
Here are two different ways to go about it.
If you only have a few trades you can post them manually.
Income & Expenses
However, if there are more than a few you can quickly enter this manually also.
Your brokerage statements should include a summary of your transactions, grouped by sales category.
There are seven possible "Box" designations that indicate the holding period (Long/Short Term) and the reporting status. These are the only ones you have to summarize. If you want to manually enter your 1099-B as the summaries.
Code A. This code indicates a short-term transaction for which the cost or other basis is being reported to the IRS.
Code B. This code indicates a short-term transaction for which the cost or other basis is not being reported to the IRS.
Box C. Report on a Part I with box C checked all short-term transactions for which you can't check box A or B because you didn't receive a Form 1099-B (or substitute statement).
Code D. This code indicates a long-term transaction for which the cost or other basis is being reported to the IRS.
Code E. This code indicates a long-term transaction for which the cost or other basis is not being reported to the IRS.
Box F. Report on a Part II with box F checked all long-term transactions for which you can't check box D or E because you didn't receive a Form 1099-B (or substitute statement).
Code X. Use this code to report a transaction if you cannot determine whether the recipient should check box B or box E on Form 8949 because the holding period is unknown.
You will have to mail a copy of your 1099-B to the IRS. TurboTax will produce a Form 8453. You print the Form 8453 and attach the brokerage statement(s) to it.
The Sale Category info is now there -- assume that the most recent software updates can take credit. However, another issue has popped up as the imported figures for a couple of the boxes on my 1099-Div form are different than those shown on my Edward Jones 'Final Figures' hard copy. Edward Jones can't find any trace of the imported numbers so I'll be changing the suspicious imported numbers to what I have as final figures for the year. Strange that TurboTax is having these issues -- never have encountered any problems with imported data in years past.
I had this issue. Turbo tax or Edward Jones needs to warn people. I imported from EJ from a downloaded 2023 program.
My fix is to start on the homepage of your tax return. choose WAGES AND INCOME
Then select I will choose what to work on option
Go to investment income
click the update option next to EJ or you may see another term
click edit
click the pencil
click sales section title GO to DROP down box.
Select long term basis not reported
click continue at bottom pf page. Another page popped up, and I answered none of these as that best applies to me.
I went into view then forms and looked to see if the box had changed in form 8949. it did so that was that.
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