Is TurboTax broken? The he Income link gets "the ...
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New Member

Is TurboTax broken? The he Income link gets "the connection between your browser and our server can be dropped as it traverses the Internet."since 5 PM central time?

 
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Employee TurboTax Specialist

Is TurboTax broken? The he Income link gets "the connection between your browser and our server can be dropped as it traverses the Internet."since 5 PM central time?

I would suggest clearing your browser's  cache and cookies.  Also, you can try using a different browser to see if the issue persists. 

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New Member

Is TurboTax broken? The he Income link gets "the connection between your browser and our server can be dropped as it traverses the Internet."since 5 PM central time?

At 8 AM the next morning, TurboTax Income page worked fine on first attempt!   I did nothing...no clearing cache...no clearing cookies...no changing browser...only waited over night.   Yet the problem went away...mysteriously!

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