Is TurboTax broken? The he Income link gets "the connection between your browser and our server can be dropped as it traverses the Internet."since 5 PM central time?

exlockheed · ‎January 30, 2020

DaraLO · ‎January 31, 2020

I would suggest clearing your browser's cache and cookies. Also, you can try using a different browser to see if the issue persists.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

exlockheed · ‎February 2, 2020

At 8 AM the next morning, TurboTax Income page worked fine on first attempt! I did nothing...no clearing cache...no clearing cookies...no changing browser...only waited over night. Yet the problem went away...mysteriously!

Why sign in to the Community?

Is TurboTax broken? The he Income link gets "the connection between your browser and our server can be dropped as it traverses the Internet."since 5 PM central time?

Is TurboTax broken? The he Income link gets "the connection between your browser and our server can be dropped as it traverses the Internet."since 5 PM central time?

Is TurboTax broken? The he Income link gets "the connection between your browser and our server can be dropped as it traverses the Internet."since 5 PM central time?