Is Turbo Tax down? All i keep getting is the loadi...
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New Member

Is Turbo Tax down? All i keep getting is the loading circle for the last two days. I have tried signing out, using different browsers but nothing helps.

 
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Expert Alumni

Is Turbo Tax down? All i keep getting is the loading circle for the last two days. I have tried signing out, using different browsers but nothing helps.

 If you have tried different browsers and TurboTax online still won't load you may also need to clear your cache and cookies:

 To clear your cache use this TurboTax FAQ:

 https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

 To delete your cookies use this TurboTax FAQ:

 https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978

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Returning Member

Is Turbo Tax down? All i keep getting is the loading circle for the last two days. I have tried signing out, using different browsers but nothing helps.

If you are having this error and you are using windows, please go to windows settings and click the update and security. Your updates are not installed and without the right algorithms in place the software wont allow you to enter. 

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