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Is there anything I can do to fix this? I've been trying to file but I keep getting told my card isn't authorising. There's no hold on it. What can I do so I can file?

 
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2 Replies
MichelleLO
Intuit Alumni

Is there anything I can do to fix this? I've been trying to file but I keep getting told my card isn't authorising. There's no hold on it. What can I do so I can file?

Please try logging completely out of the TurboTax website, then clear your browser's cache and delete cookies. A full or corrupted cache can keep TurboTax from functioning properly. If that doesn't work, try a different browser.

 

If you continue to have issues please reach out to a TurboTax representative for assistance. To get you to the right person, use the keywords billing issues​​​​​​.

What is the TurboTax phone number?

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Is there anything I can do to fix this? I've been trying to file but I keep getting told my card isn't authorising. There's no hold on it. What can I do so I can file?

authorising

Is it a US card with a US billing address?

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