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bergefam
New Member

Is there any way to use the old interface for TurboTax? This new GUI is horrible and I can't add forms directly or find what I'm searching for. I don't need hand-holding.

Couldn't agree more with all responses about this horrible new GUI. Very cartoonish format - not appropriate for financial software. Been using for >20 years  - if this is not reverted to older format or improved per this thread comments, I will be switching to a new vendor for future tax years. 

Is there any way to use the old interface for TurboTax? This new GUI is horrible and I can't add forms directly or find what I'm searching for. I don't need hand-holding.

I absolutely will switch next year. These big bubbles are horrible and are unusable. I have 20 accounts and can't figure out which one is which.

Tod K
New Member

Is there any way to use the old interface for TurboTax? This new GUI is horrible and I can't add forms directly or find what I'm searching for. I don't need hand-holding.

Agree it's awful.  Having such a hard time entering income, stock info, etc.  Horrible, and my profession is UX.

Is there any way to use the old interface for TurboTax? This new GUI is horrible and I can't add forms directly or find what I'm searching for. I don't need hand-holding.

I hate this new interface. It makes it take 3 times longer to be able to check everything. I'm going to be switching to a different product next year.

Is there any way to use the old interface for TurboTax? This new GUI is horrible and I can't add forms directly or find what I'm searching for. I don't need hand-holding.

Person who approved this new interface release should be fired. Definitely not user friendly or intuitive.  No easy way to reconcile input other than to review the forms directly. The 1099B income section is the worst.  Not designed for anyone with more than a couple of  simple dividend and/or interest 1099's. I'm a 35+ year user, but will be looking for a new software next year if this awful interface is not fixed. 

MonikaK1
Expert Alumni

Is there any way to use the old interface for TurboTax? This new GUI is horrible and I can't add forms directly or find what I'm searching for. I don't need hand-holding.

We at Intuit TurboTax want our users to be completely delighted with their experience using our products and services, and successful in their financial lives and businesses. 

 

Once you file your return, as long as the settings to receive communication from Intuit don’t block it, you will see a pop-up message or receive an email with a survey asking you about your experience. We encourage you to leave your notes and comments there. “Voice of the Customer” notes and comments are read and acted upon.

 

If you are using TurboTax Desktop, you can also leave feedback at the Final Steps tab:

 

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