turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Attend our Ask the Experts event about Deciphering Your Tax Forms on Feb 19! >> RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

nomarbob
New Member

Is there any way to get rid of the “help” icon that seems to stay in front of everything that I am trying to read?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

Is there any way to get rid of the “help” icon that seems to stay in front of everything that I am trying to read?

Is it overlapping some text?   If so, you didn't say if you are using desktop software or Online TurboTax, but in any case, see if zooming your screen in or out helps any.    We can tell you how to enlarge/reduce item size depending on which version you are using--i.e., desktop software or online browser version.

DaveF1006
Employee Tax Expert

Is there any way to get rid of the “help” icon that seems to stay in front of everything that I am trying to read?

It depends. You may need to resize your monitor screen and make it smaller so that the dreaded help icon doesn't dominate the screen. Here are some possible remedies.

 

1. Using Your Computer’s Display Settings (Windows):

  • Right-click on your desktop and select Display settings.
  • Under the Display section, you’ll see options for Resolution. Select a different resolution to resize the screen.
    • Higher resolution means a smaller UI, and lower resolution makes it larger.
  • You can also adjust the Orientation (Landscape or Portrait) if you need to change the screen's layout.

2. Using Your Computer’s Display Settings (Mac):

  • Open System Preferences and click on Displays.
  • Select the Display tab, and under Resolution, choose Default for display or Scaled. Scaled will let you choose a lower or higher resolution to adjust the size.

3. Adjusting with Monitor Buttons:

Most monitors have an on-screen display (OSD) menu that allows you to resize or adjust the image. Look for a button on your monitor, usually labeled with something like "Menu" or "OSD." From there:

  • Navigate to Image settings or Display settings.
  • Look for options like Auto Adjust, Screen Size, Aspect Ratio, or Horizontal/Vertical Position.

Adjusting these will allow you to resize the screen or adjust its alignment if it appears stretched or squished.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question