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If you have the identifying information for your employer, you should be ale to do a search and find it, as they will have had to file it with IRS.
If you are unable to pull up your W2 in TurboTax:
Start by contacting your employer. They are required to distribute them to employees by 1/31/2020.
If the employer is no longer in business or you can not reach someone you can contact IRS, if you have not received it by mid February.
After notifying IRS you can either continue waiting or go ahead and file Form 4852 (Substitute W2) in TurboTax:
Here is a good Help Topic that will provide you with additional details: Its February and I don't have my W2!
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