When using Turbo Tax-Self Employed Edition access to a TurboTax specialist is included with TurboTax Deluxe, Premier, Self-Employed and TurboTax Live; not included with Free Edition (but is available as an upgrade).
TurboTax specialists are available to provide general customer help and support using the TurboTax product.
SmartLook on-screen help is available on a PC, laptop or the TurboTax mobile app.
**Service, area of expertise, experience levels, wait times, hours of operation and availability vary and are subject to restriction and change without notice.
How to Contact: Please Sign in to Turbo Tax Online if you're not already signed in, next, select Help (the "question mark" bubble) in the upper-right corner, and then Contact us. You will enter your question, select Continue, and then follow the onscreen instructions to call us, get a callback, or schedule a call (options vary depending on your question).
The above is the best and most efficient way for you to connect with the right person so that you can get the help you need. But if you still require assistance, you can contact us at (800) 446-8848.https://ttlc.intuit.com/replies/3300041
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