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Is there a real contact number to SBTPG

 
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16 Replies

Is there a real contact number to SBTPG


Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service


**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
hopson424
Returning Member

Is there a real contact number to SBTPG

Social Security number keeps saying invalid

JakailaLO
Intuit Alumni

Is there a real contact number to SBTPG

Please clarify your request for assistance. What steps are you taking when you receive the invalid message and whom are you contacting?

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Kyz19
Returning Member

Is there a real contact number to SBTPG

Mine keep saying social security number invalid.. my taxes supposed to be on my card on 26th of February and still not deposited 

 

JamesG1
Expert Alumni

Is there a real contact number to SBTPG

Have you contacted SBTPG?  See contact information here.

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Is there a real contact number to SBTPG

There is no live support from them. Good luck. All you will get is automated response then hung up on. You can email them, and they may respond back to you eventually.  Whenever they feel like it that is.  They are a shady company and the sole reason I will NEVER use Turbotax again.

Is there a real contact number to SBTPG

Did you ever get your refund??

Is there a real contact number to SBTPG

@Kyz19  Did you ever get your refund???

jenski74
New Member

Is there a real contact number to SBTPG

Yes please I’d like to know how to get ahold of somebody. The number provided does not give live assistance!!!

Is there a real contact number to SBTPG

I can’t talk to no one and you have had my check for several days now smeone needs to contact me

Anonymous
Not applicable

Is there a real contact number to SBTPG

Here is how you can get in touch with SBTPG.

Jerimiab
Returning Member

Is there a real contact number to SBTPG

I spoke to customer service at sbtpg 2 times they said my refund had been mailed feb 4,2022 but now I call the recording tells me ss# is invalid, it's now feb 21st,2022 still no refund Ice been fighting since feb 2021 for my refund i think turbotax should refund me for paying for there bull**bleep** service twice now,for what turbotax didn't do nothing but sit playing with each other collecting my hard earned money **bleep** turdbow tax

SofaKing1
New Member

Is there a real contact number to SBTPG

Hey I have gotten contact of SBTPG and they said the have my return and have had it since the 16th but refused to send it to me and promised a call yesterday about how to fix this all. Never got a call FIX IT 

Jerimiab
Returning Member

Is there a real contact number to SBTPG

So now I finally get in touch with someone at tpg feb 28th they said that my refund had been sent back to irs, now if tpg mailed me my return feb 4th how the hell can they send it back to the irs? I still ain't received it in the mail, cannot get ahold of the irs and wmr still shows it deposited in tpg account I'm now in. Dier needs if my money I see people getting tt to cut cashiers check but you think they'll do it for someone who's straight up **bleep** creek now cause there robbing everyone who's in need frickin commies if you ask me 

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