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f1nzleft
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Is there a problem with filing state taxes? I can’t get past step one of the filing.

I have been trying since yesterday.  I was unable to file and now have missed the filing deadline. Will TurboTax pay my penalties?!?!?  It’s your problematic program.
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2 Replies

Is there a problem with filing state taxes? I can’t get past step one of the filing.

1)  Federal must have been filed , either at the same time as the State was sent...or,,,sounds like you are doing separates submisssions...so the Federal e-file must have been accepted before you can e-file the state.

2) if it won't go...I'd recommend logging off and going to a full Windows or MAC computer and attempt to file from there.

3) Still a no-go....then Customer Support later this morning when they open up:

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

Is there a problem with filing state taxes? I can’t get past step one of the filing.

And if it's the software payment step....I suspect that will be fixed sometime today....since the problem just started last night.   (But that's just a guess)
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

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