Hi. I had an issue with 2018 ItsDeductibleOnline in which I could not enter any more than the first entry per category. I called Intuit support (took a few tries) and while thinking out loud with the support tech, I mentioned that I was using Microsoft Edge as my browser to launch ItsDeductibleOnline. She said Intuit recommends that Chrome browser be used with Intuit apps. I tried launching ItsDeductibleOnline with Chrome brower and... it works fine now. I was able to add 20 or 30 items into three categories normally. I hope this has helped you resolve your problem. RDH