Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
Still need to file? Our experts can get your taxes done right. Get started >
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
priscillaj-hall
New Member

Is it possible to e-file a tax return that got lost in mail, twice?

I have sent in 2018 tax returns twice. I did not receive refund, and IRS website says they did not receive tax returns.  How do I proceed?
2 Replies
JohnW152
Expert Alumni

Is it possible to e-file a tax return that got lost in mail, twice?

Unfortunately, you can't.

Prior year returns have to be paper-filed, since e-filing is no longer available. 

Please see the TurboTax Help article How do I prepare a 2019, 2018, or 2017 tax return? for more information.

The law gives taxpayers three years to submit a return and claim a refund.  You can certainly try again, and you should also contact the IRS about your predicament, and to make sure they have no return on file. 

Please see the IRS’s Let Us Help You page for more information.  You might also look into contacting the Taxpayer Advocate Service, if you qualify for their assistance.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
fanfare
Level 15

Is it possible to e-file a tax return that got lost in mail, twice?

It's unlikely your return was lost in the mail.

IRS is still way behind on paper tax returns for 2019 .

Until your return rises to the top of the pile, you will not have any status.


IRS says: Wait.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
message box icon

Ready to start your taxes?

Hand off your taxes, get expert help, or do it yourself.

See Pricing
Manage cookies
v
ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz0123456789-_~