Is anyone having trouble after the latest 2022 Turbotax Mac update? Received a Mac error: TurboTax 2022.app cannot be opened because of a problem.

[Jimborooney]

It worked fine the other day, but it appeared the last update is bad.  I tried reinstalling, but of course it forces an update on launch and the same thing happened.

[sparkhill]

Yes, similar difficulties started today. It only impacts certain MacOS versions. 

[Crush82]

Yes,  I'm having the same problem!  Just tried today... hopefully they fix it soon.   I tried re-installing TurboTax 2022 -- still didn't work.  

[Jimborooney]

I'm on Big Sur MacOS 11.7.8   

I am currently in the support queue to let them know about the problem.  My guess is they tested against the latest version but it doesn't work with older versions.  I'll report back here after I talk with them.

[Crush82]

Glad to hear someone is working it... I've reinstalled TurboTax2022... no joy...

Currently using Mac OS Big Sur  11.7.8

Error Message says:   

Check with the developer to make sure TurboTax 2022 works with this version of macOS. You may need to reinstall the application. Be sure to install any available updates for the application and macOS.

Click Report to see more detailed information and send a report to Apple.

[Jimborooney]

I talked with Intuit customer support.  They are aware of the issue and believe it is associated with recent Apple patches.  It appears all versions of Mac OS are impacted.  They don't have an ETA on resolution.

[sparkhill]

It actually runs fine on Ventura (MacOS 13.4.1), but not everyone can run that OS.  

[Crush82]

Thanks Jim!   Would you please post here if you hear of any fixes?

[M Jeske]

"They are aware of the issue and believe it is associated with recent Apple patches."

I'm seeing the same issue on Mac OS 11.6. Since Turbotax launched fine, suggested an update, and then failed to launch, I can't see how it can be associated with recent Apple patches. I don't have automatic updates on, and 11.6 isn't exactly a recent update.

[rberg90]

I'm using Ventura 13.4.1 (c) and have been unable to efile.  TurboTax "quits unexpectedly" when I try to efile and it reaches the "Transmitting" step.  TurboTax opens and appears to be functional except for the efile problem.  I've tried Firefox, Safari, and Chrome browsers with the browser cache cleared and popup blockers off, but no success.  Rebooted the modem, router, and computer without success. Haven't had any internet problems with any other applications. Hope TurboTax is able to come up with a solution.  TT support said that they put me on an email list to get updates.

Ryan

[Jimborooney]

I have sent crash log files  to Intuit support at their request.  I'll post here if I get a resolution.

[greggmurray]

It doesn't have anything to do with Apple patches.  It worked two weeks ago for me, I tried again the other day and applied the required TurboTax updates then it quit working.  I updated to the latest macOS 11.7.8 and it still didn't work after several reinstalls.  

TurboTax, please rollback your buggy update.  I need to file my taxes.

[rberg90]

Update

Received an email from Intuit that there was a new TT update.  Downloaded and installed the TT update and was able to efile my taxes. Received confirmation of receipt for federal and state taxes. 

[hz209k]

Please share link or more info on fixed update you received.  Thanks.

[Jimborooney]

I just tried again- reinstalled version I downloaded July 15 of TT and after it automatically updated, it failed again.  I'm on Big Sur 11.7.8.  Perhaps rberg90 is on a different OS version?