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Is anyone having an issue with the property tax credit section for state returns? The system is saying we are hitting a slight snag & won't allow us to go further.

 
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1 Reply
NicolleR1
Employee Tax Expert

Is anyone having an issue with the property tax credit section for state returns? The system is saying we are hitting a slight snag & won't allow us to go further.

Give these fixing tricks a try:

 

If you are using TurboTax Online try these options

  • Check ‌your browser's settings. (Clear your Cache and Cookies)
  • Check on your internet connection
  • Try using a different web browser

If you are using TurboTax Desktop

  • Make sure the software is updated. 
  • If you haven't rebooted your computer, please do
  • Check your firewall and antivirus settings. Make sure they aren't blocking any feature of the software. 

If you are still having issues after trying these options, reply to this thread with the State that you are having issues with or contact Customer Support by clicking the link below

 

TurboTax Phone Number

 

@catandandy 

Edited [02/17/2025|04:04 PM ET]
 

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