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When TurboTax is stuck in a loop, it is trying to access old data from your browser. The Chrome browser works best, but clear browsing data for all time before signing in to TurboTax.
Another couple things you might try is;
1) to go back to the 1099-INT area in the Personal taxes area, and make sure you don't have an empty 1099-INT in there that may have transferred in from last year's tax return....but is empty this year. Delete any unsued 1099-INT forms.
...also/or....
2) if any of your 1099-INT forms have any box 8 $$ in them, you have to edit each one to make sure you answer the follow-up questions about what state(s) issued those box 8 $$. (Choose "Multiple States" ...unless you want to spend the effort to break them down to your own state's bonds vs. all others....or if you are a resident of non-income-taxing state, like TX,FL,WA,WY,SD,NV, AK, you would choose "Multiple States " for all of it with no breakdown). But a choice must be made in any case.
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