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Is anyone else having this problem First time ive ever used turbotax it's been overa month my return is still being processed i dont understand why?

 
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Is anyone else having this problem First time ive ever used turbotax it's been overa month my return is still being processed i dont understand why?

The IRS target is 21 days from the tax return being Accepted to issue a tax refund.  It is NOT a Guarantee

 

Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

 

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Then press 2 for personal or individual tax questions.
It should then transfer you to an agent.

ccrnmicn
Returning Member

Is anyone else having this problem First time ive ever used turbotax it's been overa month my return is still being processed i dont understand why?

I have been waiting over a month too. Site says return  being processed. I used standard deduction and no EIC so can’t imagine what’s wrong. And IRS doesn’t a answer any phone calls even though their site tells you to call if over 21 days. Others I know have received their refunds in a week!

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