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Level 2
September 17, 2025
Question

IP PIN missing

  • September 17, 2025
  • 2 replies
  • 7 views

Hello

My tax filing keeps getting denied due to my dependents ip pin being incorrect. Irs employees were no help w this.

Can you see what I'm doing wrong?

2 replies

Andrew_W
Employee Tax Expert
Employee Tax Expert
September 17, 2025

Unfortunately, we are unable to provide specific account support in this forum.

IP PINs change annually, so you want to make sure you are using IP PIN(s) issued for 2025 for returns you are trying to file now. 

If you have verified the IP PIN(s) are correct and the return is still being rejected, the only other option for you is the paper file the return. You will have to print and mail the return to the IRS and state (if applicable). This article explains how to generate a return to print and mail in TurboTax: How do I file my return by mail? 

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Level 2
September 17, 2025

It said that My ip pin was correct, but my dependant did not receive one. He is a 22yr old w a disability & has never claimed taxes, always only my dependant.

So how can this be fixed. Every time I call they just say that it should've come in the mail. It didn't & I was never sent another copy. What do I do now?

Andrew_W
Employee Tax Expert
Employee Tax Expert
September 17, 2025

IP PINs are issued by the IRS directly. Unfortunately, if you did not receive the IP PIN, the only other option is to print and mail the return as described above. The IRS will not accept an electronic filing if any taxpayer, spouse, or dependent on the return that has an IP PIN that is missing or incorrect.

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Level 2
September 17, 2025

I'm sorry for misunderstanding, thank you