Intuit wants to send a code to my phone before it will let me file my taxes, but the phone number it has is incorrect, but it also won't let me update it.

joel-knoll1 · ‎March 31, 2024

Cynthiad66 · ‎March 31, 2024

You can change your phone number by selecting Intuit Account. Then select Sign in & Security and update your phone number. Your expert can also help you change it.

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joel-knoll1 · ‎March 31, 2024

Thanks, but I have tried this a few times and the site just will not let me update to a new phone number. When I try, it says "We need to verify you are who you say you are. Refresh the page and try again." When I refresh and try again, it just gives me the same error message again.

Cynthiad66 · ‎March 31, 2024

Please contact customer support. Select your product below and follow the steps to get the help you need from the right person. We're currently open 7 days a week, from 5 AM to 9 PM PT.

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Intuit wants to send a code to my phone before it will let me file my taxes, but the phone number it has is incorrect, but it also won't let me update it.