Internal revenue services asking for a 16 digit number why did I have to pay for your services if I have to do the work to have my taxes

[jaxsonwilliamrobbins121915]

What are your services if I have to do all the work in order to have my taxes process I thought that's what you're guarantee was

[xmasbaby0]

Did the IRS send you a letter?  What 16 digit number are they asking you for?   

[fanfare]

As a taxpayer, you correspond with the IRS, Intuit-TurboTax won't do that.

[fanfare]

If you need a 6 digit number you didn't know about, it means IRS assigned you an IP PIN.

go to IRS.gov to retrieve it, not to apply for it.

@jaxsonwilliamrobbins121915