Installed a vehicle refueling station. Why can't we get the credit for installing it?

[VanessaS]

From the IRS: "You may be eligible for a credit under Section 30C(c), if you purchased alternative fuel vehicle refueling property before January 1, 2017 and placed it in service in the year in which you claim the credit. For individuals (not for business purposes) the credit is limited to $1,000 for all qualified property at a location. Eligible alternative fuels are hydrogen, electricity, and other qualified alternative fuels as defined in Section 30C(c)."

More details here: https://www.irs.gov/credits-deductions/individuals/alternative-fuel-vehicle-refueling-property-credi...

[chadmart]

I currently have over $1500 tax liability, I spent $955 for the charging station plus install, and I continue to receive a credit of "zero", with no explanation as to why the credit is zero. All the notes I read make it seem like I should receive a 30% credit. I purchased and installed in 2016 when the credit was still available (it ended 12/31/2016). It is entirely personal use for the electric vehicle. Any insight from anyone would be appreciated.