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You can use the IRS online tool Get an IP PIN or visit Retrieve Your IP PIN for more information.
Please see this TurboTax article for assistance: E-file reject IND-181-01: The Identity Protection PIN (IP PIN) for the first taxpayer on your return...
That is the issue. I am unable to create an account on irs.gov so I can even generate or retrieve my identity protection pin. I continue getting error message info doesn’t match our records. Lock out 24 hrs try again. It’s been almost a week of attempts
Call the IRS at 1-800-908-4490 to have your IP PIN mailed to you. Under normal conditions this number is valid however, it may be temporarily out of service.
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