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incomplete tax return email

I have filed my 2019 taxes. I received text messages that my federal return was accepted by the IRS. Now i am receiving emails that state that i haven't filed my 2019 taxes and its incomplete. It says i am missing my 2018 AGI. I am not missing this and should have input all this information when filing. Can you verify if or if not my taxes are good and have been accepted.

 

Thanks,


Justin 

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1 Reply

incomplete tax return email

It's common to have another account.  Or someone else typed their email wrong and got yours.  If you have been accepted then ignore the emails.

 

You can check your efile status here     

https://turbotax.intuit.com/tax-tools/efile-status-lookup/   

 

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.

 

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  What does it say?

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