In Box 'd' Control Number placed the number 20 and the system will not accept this number. Why is this?

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In Box 'd' Control Number placed the number 20 and the system will not accept this number. Why is this?

A control number in box d is not required to e-file a tax return. Leave the box d blank (empty). After trying this and you are still getting an error, delete the W-2 and re-enter manually to clear the error.

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