In April 2022 my Turbotax submission for 2021 taxes was rejected. I did not get an answer why. I received a letter in the mail my credit card was declined. What now?

[xmasbaby0]

No one in the user forum knows why your tax return was rejected nearly two years ago.  When an e-file is rejected you get an email with a rejection code or rejection message.  Most rejections are for AGI, which you no longer need  in order to file a 2021 tax return.   E-filing is closed for 2021, so the only way you can file it now is by mail.  You can print it, sign and date it in ink, and mail it in.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.

We do not know what any of this has to do with your credit card.  

[Cynthiad66]

If you started your 2020, 2021, or 2022 return in TurboTax Online but didn't file it before the extension deadline, you can finish and paper-file in TurboTax Desktop. Here's how:

1. Download TurboTax Desktop.
2. Sign in to TurboTax, using the same Intuit Account account you used to prepare your prior-year return and select Continue on the first screen.
   • If you don't remember your sign in info, try account recovery. Still no luck? Start over in the TurboTax software you downloaded and skip the rest of these instructions.
3. On the second screen (Tax Home), scroll down and select Your tax returns & documents.
4. Select Download .tax file (not the PDF) for the prior year you want and save it to your computer.
   • If the year you're looking for isn't there, it might be in a different account. Go here to find all of your accounts. One of them should have the return you're looking for.
5. Back in the TurboTax Desktop software, select Find a Tax File, and locate the tax data file you downloaded in the previous step.
6. Select the file and select Open.
7. You can now finish filling out your tax return.
8. Once you finish preparing your return, follow these instructions (Windows or Mac) to print and mail your return.
9. We suggest mailing your return using certified mail with a return receipt. This will be your proof of the date you mailed your tax return and when the IRS received it. You may also use private delivery services designated by the IRS.