TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

Level 4

Question

Import issues with 2023 PDF when missing .tax2023 file

Forum|Forum|1 year ago
March 9, 2025
4 replies
15 views

My original tt tax2023 file was lost due to a stupid error on my part so all I have is the full pdf backup for 2023.

What will TurboTax not do that I need to take into account. For instance, TT 2024 imported my 2023 PDF without complaint but did not include any of the carryover losses. I had to enter them manually visiting the "Capital Loss Carryover" section myself. No big deal and I was able to enter the information needed but since that info came from the PDF backup, why didn't TT do this for me and what else is TT missing?

Alumni - Expert

Alumni - Expert

There have been some changes in the program which may account for some of the information not transferring over.

Make sure you are signed in using the same credentials that you used last year. You can use this link to verify any accounts you may have under your information.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

sorka95032Author

Level 4

This is regarding importing last year's pdf on the desktop app. Jas nothing to do with signing in.

Level 15

only very limited data can be imported from a pdf. usually little more than personal info

Mike9241