Import from E*trade internal server error

[Kate2024]

I downloaded TurboTax and I am using the desktop version. When I tried to import 1099 from E*Trade, I got an "internal server error" and cannot login. I am 100% sure that I gave the correct username and password (I can use it to log in E*trade without problem), and I have set "security setting" to allow third party in my E*trade account by following the steps given by TurboTax.  Is there any solution to this issue?

[CatinaT1]

If you are using TurboTax Online, try importing using a different browser.

See the following TurboTax Help articles for potential fixes:

• What if I can't import my 1099?
• How can I fix my 1099 import issue?
• How do I import my 1099s?
• How do I enter a large number of stock transactions in TurboTax?