Import Error message "Its Deductible is not available at this time."

toolman502 · ‎February 27, 2023

When will Its Deductible be available? I've been receiving this error message for two days now and it's preventing me from completing my taxes.

CarissaM · ‎February 27, 2023

Are you currently using the desktop version or the online version of Turbo Tax?

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toolman502 · ‎February 27, 2023

Desktop version.

BrandiLO1 · ‎February 28, 2023

@toolman502 are you using Windows or Mac?

toolman502 · ‎March 1, 2023

windows

CarissaM · ‎March 2, 2023

Please follow the instructions here to manually update your software, as this should help the import flow.

Please let us know if this does not work. @toolman502

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