Im entering the right number for box 'd' control number, and it isn't letting me go to the next step

[zacdamon]

I'm entering my control number correctly, but turbotax says its wrong. What am i not doing right here?

[SijiG · Accepted solution]

Thanks for using TurboTax

A Control Number (Box D) is used by many payroll departments to uniquely identify a W-2 in their system. If your W-2 doesn't have one, it's no big deal – you can simply leave it blank.

If you get errors when attempting to e-file with an empty Box D, just enter any number in this
format: 5 digits, space, 5 digits (for example, 12345 67890).

The IRS doesn't care what's in Box D because its use by payroll departments is optional.

Now, if you're trying to import your W-2 and you're persistently being asked to enter something in Box D, click skip import to get past this screen and manually enter your W-2 (which should only take a few minutes anyway).

Related Thread: https://ttlc.intuit.com/questions/2655867-box-d-matches-what-s-the-problem?jump_to=answer_4421994

Hope this helps

[jeffstetson]

I had a customer who tried to skip it and it did NOT work,