If TurboTax has trouble extracting information from uploaded w2 source (JPG, PDF, Etc.), what else then do you do if you cannot speak with anyone?

[rivermicah]

I've tried the other multiple times as well and nothing is working.

[DoninGA]

A 2021 W-2 can no longer be imported.  A 2022 W-2 cannot be imported until early February 2023.

See this TurboTax support FAQ for importing a W-2 - https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/import-enter-w-...

If the W-2 cannot be imported, enter it manually.