Not sure why you say you could not file thanks to TurboTax, or how Jackson Hewitt is also involved. It is not clear from what you have said whether you filed returns for 2020 or 2021.
If you requested a six - digit PIN from the IRS you have to enter it:
If you have a 6 digit PIN issued to you by the IRS you need to enter it in order to e-file. Go to Federal>Other Tax Situations>Other Return Info>Identity Protection PIN and enter the six-digit PIN.
The first stimulus checks were issued in 2020; the first one was for $1200 for adults and $500 for qualified children dependents under the age of 17. The IRS was in a hurry to send out those checks so they sometimes used information from your 2019 return to send out the check. Or sometimes they sent it after you filed your 2020 return.
The second stimulus was sent in late 2020 or early 2021; that one was $600 per adult and $600 for qualified children dependents under the age of 17.
The 3rd stimulus check was $1400 for adults and $1400 for any dependent you claimed, and was sent out in 2021.
If you did not receive the first or second stimulus check, you can get it by filing a 2020 return and use the recovery rebate credit in Federal Review. The stimulus amount will show up on line 30 of the Form 1040.
If you did not receive the 3rd stimulus check, you can get it by filing a 2021 tax return and use the recovery rebate credit in Federal Review. The stimulus amount will show up on line 30 of the Form 1040.
Check your own bank account for deposits of the stimulus checks, and check your online account with the IRS to see what the IRS shows they sent to you.
Try checking your online account with the IRS (and if you filed a joint return—check for BOTH of you)
https://www.irs.gov/payments/your-online-account
Online preparation and e-filing for 2019 and 2020 and 2021 is permanently closed.
To file a return for a prior tax year
If you need to prepare a return for 2019, 2020 or 2021 you can purchase and download desktop software to do it, then print, sign, and mail the return(s)
https://turbotax.intuit.com/personal-taxes/past-years-products/
You may also want to explore purchasing the software from various retailers such as Amazon, Costco, Best Buy, Walmart, Sam’s, etc.
Remember to prepare your state return as well—if you live in a state that has a state income tax.
https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/0...
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.
Federal and state returns must be in separate envelopes and they are mailed to different addresses. Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.
Note: The desktop software you need to prepare the prior year return must be installed/downloaded to a full PC or Mac. It cannot be used on a mobile device.
If you are getting a refund, there is not a penalty for filing past the deadline. If you owe taxes, the interest/penalties will be calculated by the IRS based on how much you owe and when they receive your return and payment. The IRS will bill you for this; it will not be calculated by TurboTax.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
