You'll need to sign in or create an account to connect with an expert.
It's hard to answer this question except to say that Intuit only offers the free version for very basic taxes. If you look at https://turbotax.intuit.com/personal-taxes/compare/online/
For the deluxe version, it says "start for free. pay when you file" (sigh)
They are double checking that you need that version and a higher or lower version of the program so that they don't over or under charge you.
Sorry you have encountered the TT charge you at the end frustration.
PS I do not work for TT.
Good luck & Peace be with you.
TurboTax Free Edition is free as long as it is a simple return that files a 1040 with no additional schedules or upgrades. Please see Why am I being charged for TurboTax Free Edition? for more information.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
daboyzfive
New Member
rdrnedlov
New Member
alaskagriz
Level 2
marhill
Level 2
jkankwitz
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.