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mrgarvey4
Returning Member

If I purchased the turbo tax software deluxe + state on amazon but purchased the pc download when I need the Mac version, how can I fix this?

 
4 Replies
HelenC12
Expert Alumni

If I purchased the turbo tax software deluxe + state on amazon but purchased the pc download when I need the Mac version, how can I fix this?

You may request a refund from Amazon and purchase the version you need.

  • Otherwise, you'll need to purchase and pay for the version you want, on the TurboTax.com website, and wait 6-8 weeks for the refund. To request a refund, click here

 

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MoWiens2002
New Member

If I purchased the turbo tax software deluxe + state on amazon but purchased the pc download when I need the Mac version, how can I fix this?

I purchased Turbotax PC by mistake too.  I am trying to get a refund to purchase the Mac version.  I have talked to support from Turbotax but I had NO idea it would take 6 - 8 weeks until I saw your post!!  That is ridiculous !

rskramer2some
New Member

If I purchased the turbo tax software deluxe + state on amazon but purchased the pc download when I need the Mac version, how can I fix this?

I purchased and downloaded  turbo tax software deluxe + state on amazon but purchased the PC version when I need the Mac version.  How can I get the Mac version to replace the PC version?

DaraLO
Intuit Alumni

If I purchased the turbo tax software deluxe + state on amazon but purchased the pc download when I need the Mac version, how can I fix this?

@rskramer2some Please call and speak with someone on our phone support team.  The following Help Article will assist you in connecting with the right person to get the help you need:  What is the TurboTax phone number?

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