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If I paid TurboTax fees but did not file my taxes can I cancel my payment

 
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KaturahLO
New Member

If I paid TurboTax fees but did not file my taxes can I cancel my payment

If you have not actually e-filed your tax return, then you will need to contact TurboTax support and speak directly with a support agent concerning a refund.  If you have e-filed your tax return, then the payment will likely not be refunded.

See this TurboTax support FAQ for a contact link and hours of operation:   https://ttlc.intuit.com/replies/3300041

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1 Reply
KaturahLO
New Member

If I paid TurboTax fees but did not file my taxes can I cancel my payment

If you have not actually e-filed your tax return, then you will need to contact TurboTax support and speak directly with a support agent concerning a refund.  If you have e-filed your tax return, then the payment will likely not be refunded.

See this TurboTax support FAQ for a contact link and hours of operation:   https://ttlc.intuit.com/replies/3300041

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