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If I can not get my 6 diget code

 
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1 Reply
KatrinaLO
Expert Alumni

If I can not get my 6 diget code

You can retrieve your IP PIN online at the IRS's Get an IP PIN site or call the IRS to have it mailed to you. Please see this TurboTax FAQ for more information:

https://ttlc.intuit.com/community/irs/help/how-do-i-get-my-6-digit-ip-pin/00/26252

You can also print and mail your tax return if you cannot retrieve it.

Please check your junk or spam folder if you are having it sent to your email. 

 

If after a reasonable amount of time, you still have not received your 6 digit verification code by email and you have checked your spam folder, please see below alternate methods:

  1. To get your verification code sent as a text, you have to select that option in your account settings. You will need to gain access to the account and then:
    1.) Click My Account
    2.) Account Settings
    3.) Under the Security tab, select Two Step Verification and enter your mobile information and password. 
    To get access to make your changes, you can have the code sent to your email address or select the Confirm your account in another way option.
  2. If none of the above works, then please select "I forgot my password" and then select "I don't know my username." The system will then ask for your name, address and SSN, and it will attempt to verify your identity by asking questions from your credit report that only you are likely to know.
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