turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

mollnurse
New Member

I went through doing my taxes. I was told that I would have to pay 39.99 in fees to go to deluxe to finish. I ended up getting charged $120 and want to cancel everything.

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions

I went through doing my taxes. I was told that I would have to pay 39.99 in fees to go to deluxe to finish. I ended up getting charged $120 and want to cancel everything.

Glad I could help.

View solution in original post

4 Replies

I went through doing my taxes. I was told that I would have to pay 39.99 in fees to go to deluxe to finish. I ended up getting charged $120 and want to cancel everything.

In the regular Turbo Tax Free Edition, information that you can enter is limited now.  Under the new tax laws, there are no more simple Form 1040EZ or 1040A's.  Everything goes on a little Form 1040 that has six extra "schedules" with it, and if you need any of those schedules, you are not able to use the Free Edition.  
<a rel="nofollow" target="_blank" href="https://www.irs.gov/forms-pubs/about-form-1040">https://www.irs.gov/forms-pubs/about-form-1040</a> 

If you want to go back to the Free Edition you can Clear and Start Over
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/2586254-how-do-i-clear-and-start-over-in-turbotax-online">https://...>

There is also The Turbo Tax Free File program which is free for federal and state.  And has more forms than the Federal Free Edition, like Schedules A, B, C , D, E, F, EIC, H, K-1, SE,  etc.

NOTE:  You will have to setup a new account with a new username and new password or it will take you back to regular Turbo Tax.

To qualify for the Tax Freedom website  you just need to meet one of these 3 things
AGI $34,000 or less
Active duty military with AGI of $66,000 or less
OR qualify for EIC (earned income credit.)

In order to use the Free File program, you have to start it at a special website.  Click on the bottom Orange button I Qualify Start Now and set up a NEW account
<a rel="nofollow" target="_blank" href="http://turbotax.intuit.com/taxfreedom/">http://turbotax.intuit.com/taxfreedom/</a>

I went through doing my taxes. I was told that I would have to pay 39.99 in fees to go to deluxe to finish. I ended up getting charged $120 and want to cancel everything.

Deluxe is 39.99
State is also a separate 39.99 in all versions above the Free Edition
If you select to have the fees deducted from your refund there is an EXTRA 39.99 Refund Processing Service charge (44.99 for California)

So you could have 2 charges of 39.99 for 79.98
Or you could have 3 charges of 39.99 for 119.97 (124.97 Calif)

How to see your fees
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online">https://ttlc.i...>

For help with fees
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1901213-what-can-i-do-to-reduce-my-fees">https://ttlc.intuit.com/q...>

How to remove the Pay from your Refund fee
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1900517-how-do-i-remove-refund-processing-fees-in-turbotax-online-...>
mollnurse
New Member

I went through doing my taxes. I was told that I would have to pay 39.99 in fees to go to deluxe to finish. I ended up getting charged $120 and want to cancel everything.

Thank you so much for your help!

I went through doing my taxes. I was told that I would have to pay 39.99 in fees to go to deluxe to finish. I ended up getting charged $120 and want to cancel everything.

Glad I could help.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question